Quality Policy:               ISO 9001:2000

We, at HALDIA DOCK COMPLEX, aspire to provide efficient port services to our customers.

We are committed to comply with the requirements of ISO 9001:2000 and our Quality Objectives are derived from the Quality Policy and are reviewed to ensure continual improvement and effectiveness of the Quality Management System.

The above Quality Policy is communicated to all within the organization and is reviewed for continual suitability.

Quality Objective:         ISO 9001:2000

We endeavor to achieve the following Quality Objectives: -

• Increase in Cargo Volume by 5% over the previous year.
• Reduction in Turn-Round-Time of vessels by 5% over the previous year.
• Increase Average Shipday output by 5% over the previous year.
• Reduction of Idle Time of vessels at berth by 5% over the previous year.  

Safety, Health & Environment (SHE) Policy

Haldia Dock Complex believes: -

1. That all accidents can be prevented
    
2. That safety is everyone’s responsibility
    
3. That we can work safely and productively simultaneously
    
4. That we must train and equip port workers to adhere to safe working procedure
    
5. In immediate treatment of occupational disease, if any
    
6. In periodical medical examination for maintaining the health of port workers
   
   
7. In protection of environment